Legal
Privacy notice
Last updated November 2026. In plain words: what we keep, why, and who sees it.
What we keep about sellers
Your name, business name, phone number and email; your sites and where they are; your prices, sales and withdrawals; the mobile money number you ask us to pay; and a record of what was done on your account and from which address. If you sign in with Google, we receive your name and verified email from Google. We never see your Google password.
What we keep about Wi-Fi customers
When someone buys Wi-Fi we keep the phone number they paid from, their device's network address (MAC) and the time and package of the purchase, so we can switch their internet on, give receipts and solve problems. The business whose Wi-Fi it was can see its own sales and totals.
What we keep about shop buyers
The name, phone number and delivery address you give when you order, and the order itself. The seller of the device sees these so they can deliver it.
Why we keep it
To run the service, pay sellers correctly, prevent fraud and abuse, keep the records the law may require, and help you when something goes wrong.
Who sees it
Our staff, only as needed to run and support Ubify. Sellers see only their own sites, customers and orders. Mobile money companies see what is needed to take and send payments. We do not sell your information and we do not show adverts.
How we protect it
Passwords are stored scrambled. Connections use HTTPS. Staff actions that matter are logged. Access between sellers is separated, so one seller cannot see another's data.
How long
We keep money records for as long as the law and our accounting need. Other details are kept while your account or the customer's purchase history is useful for support, then removed when no longer needed.
Your choices
You can ask to see, correct or delete your information, or close your account, by using the support number on our website. We may have to keep some records for legal or accounting reasons.
Changes
If we change this notice in an important way, we will say so on this page.